Poor Policy! The shoes purchased did not fit and your company would not take them back unless I paid the shipping to China! They also initially offered me a 15% refund, which was ridiculous! After several emails back and forth, and a LOT of my time and effort, I finally was able to get a 75% refund. That was almost acceptable, but then I was stuck with a brand new pair of shoes that I couldn't wear! Your company either needs to stand behind your products in a MUCH better fashion or make it clear before a customer orders that you have NO return OR refund policy!

I ALMOST placed an order from this… I ALMOST placed an order from this site...but Something caught my attention and made me hesitant.When I clicked on the item description, one of the category descriptive words (that was highlighted in bold print) was misspelled. This prompted me to read the site reviews; which, as you can see, are ALL horrible. I wish Google would place a rating on their search results based on customer experience reviews. This would eliminate so many people from being "taken for a ride."

Couldn’t give 0 stars so I settled for… Couldn’t give 0 stars so I settled for 1. Do not buy from this company. Cheap material and you do not get what is advertised. I paid $20 for fast 3 day delivery and package still arrived 2 weeks later. No number to call only email and they do not refund you all your money for merchandise, let alone the shipping. Total dissatisfaction!!!!

Great boots very cute My experience was a good one I love the boots I got. I ordered on two separate occasions and the boots are beautiful and comfortable and exactly what I hoped for. Only problem I had was they took almost a month to arrive and package was simple shrink wrap instead of a proper box. I do see I’m one of the lucky ones given the other reviews apparently

I will NEVER order from ths company… I will NEVER order from ths company again. I purchased twp pairs of shoes & only one pair fit. The other turned out to be a HUGE disappointment. Certainly not as advertised. There is no way to contact them or return address to send them back for a refund! The pair that doesn't fit will be donated to a homeless shelter, since I will get no satisfaction from this company!