Great boots very cute My experience was a good one I love the boots I got. I ordered on two separate occasions and the boots are beautiful and comfortable and exactly what I hoped for. Only problem I had was they took almost a month to arrive and package was simple shrink wrap instead of a proper box. I do see I’m one of the lucky ones given the other reviews apparently

Horrible Company Giving 1 star because there is no option for 0 star. Ordered Birckenstock shoes for my wife for Christmas. I've now sent four different emails to them trying to get a different size and they will not respond to anything. I've sent them my order number, receipt, and explanation of everything. I'll never use this company again and will continue to write negative reviews for them. Lesson learned. Never again with this company.

The obviously fake Doc Martens I… The obviously fake Doc Martens I received were not only a sad knockoff, they didn’t fit. The chemical smell was so strong that I had to try them on outside. As a Doc Martens fan for over 30 yrs, I’m insulted that they thought the poor stitching, misplaced insert, & obvious lack of detail would be acceptable, especially for the price. I ordered a size 9 & they fit like a size 8. I could’ve gotten a real, quality pair of Docs for the same price, but since my shoe size is common therefore runs out quickly, I bought them from upustyle. That’s what I get for being impatient & not having confidence in Docs to restock my size. They have been emailing me for over a year to write a review yet I’m not allowed to submit the correct date. Trying to return them was an expensive act of Congress so I donated them.

You won't be able to returned anything You won't be able to returned anything, I order a sweatshirt even though I followed their size chart it was too small, I was offered a refund off 50% of the cost of the item and keep it, plus coupons for further shopping, to me it doesn't make sense to keep something that it doesn't fit. Customer service is terrible. Don't shop from this website not worth it :(

Boots were a whole size too small Boots were a whole size too small. They were advertised as Women's size 12 in American sizing. When they arrived, they were size 43, which is European sizing (approximately size 11 American). However, my European size is 45. I know this because I have several pairs of shoes and boots from Italy. All size 45 and fit great. Return policy is a nightmare and not worth it. Shirt material was flimsy and had a clammy, rubbery feel to it. Also sized way too small, even going by exact cm measurements. Chinese scam ripoff. Should we be surprised? Save your money and shop elsewhere online.