masterpianist
GBDON'T DO IT PEOPLE....ITS A… DON'T DO IT PEOPLE....ITS A SCAM.....bought the dresses.....no invoice for return, no REAL address for return.....THANK GOD I paid with paypal...I have some type of recourse to get some money back.....The site promised me that the dress would come in a week....it took two and I missed my New Year's Eve Party. Yep, now I'm stuck trying to return two sizes of a dress I never even opened.....I should know better.
Helen Young
GBAvoid this company PLEASE! Worst decision ever! I bought a dress from this company, a black and gold sequin dress, back in November 2023. The dress was not as advertised; it looked cheap, had horrible material, and did not fit. $139, and it should not be more than $30. I contacted the company, and after multiple attempts, they sent me an address to return the dress and pay my return fee. I returned this dress through the post office on 12/11/2023. I bought it through Affirm and was surprised when Affirm claimed they had not been paid. I told them I returned the dress, and they told me to contact the merchant. This company will not respond to messages via the "Contact Us" page. So, I went to the BBB, who could not find the company or even elicit a response from them. I sent them another message. I want this company to send my money back, and I will file a claim in small claims court against them.
Diana Inthisone
GBI ordered a bridesmaid dress from… I ordered a bridesmaid dress from fariesty and apparently it got delivered but I never received it so I contacted customer service and they didn’t do anything about it. All they said was it said it was delivered and they were going to check with the post office but they never got back to me about anything else. I’ve never ordered from here and I’m really disappointed because I’m on a budget as is for this wedding and now I’m out of a dress when I really depended on this. My roommate was home so no way it was delivered to the door and I came home an hour after I got the notification it was “delivered” to check my apartment mail box and nothing was in there so the post office man definitely put it in the wrong mail box. It just shows they only care about the money and don’t refund or send you something new when something wrong happens. I never write bad reviews but I’m extremely upset about this and want to give a warning to everyone.
Isabella Ye
GBThe dress was even more beautiful than… The dress was even more beautiful than I expected in person and great quality. I'm a shortie (5'4") so it was a little long even with heels, but otherwise fit beautifully, and the waist tie band allowed it to be flattering and comfortable! so many ladies at the wedding wanted the scoop on where it was from!
monica
GBHorrible customer service I have ever… Horrible customer service I have ever experienced. I’ve sent multiple emails, chat request and left several voice mails to get instructions to return an a dress. No one has responded to any of my request. They only offer store credit which is fine at this point but the quality of the clothes is horrible. DO NOT PURCHASE FROM THIS STORE IT IS A SCAM!