worst service i made 2 orders on bloomex for the upcoming holidays and both orders didn't arrive when i called they told me its being reviewed and will call you back but no-one ever did call me they runed my holiday, NEVER AGAIN

Bought a deluxe bouquet and instead got a sad bunch I bought a deluxe bouquet of flowers from bloomex USA and instead received a wilted sad looking flower bunch (see first pic). On their website they posted picture #2 as what I was buying. I even paid $10 extra for the deluxe bouquet so it was supposed to be even better. Would have done better by buying my own bouquet at a grocery store. The deluxe bouquet was $10 extra. I can’t imagine what the regular bouquet would have looked like. I have used other online florists with great success. Stay away from this one. Their response when I reached out to them was as follows: “As per the description of the purchased product, “Bouquet includes Designers Collection of a beautiful mix of assorted flowers or a single type of flower, like Roses. *Note: Actual bouquet will vary from photo.” That means the online picture is just an example of what it may look like, this is our special offer, where we cannot tell in advance which flowers will be included. This bouquet is arranged upon the florist’s choice and the occasion. We always try to accommodate our customer's instructions, however cannot always guarantee due to high volume and short notice. Therefore we have a substitution policy presented on the website. Upon having reviewed the pictures sent to us we were able to determine that the arrangement you received was in accordance with our policy and item description”

I would give you 10 stars if I could I would give you 10 stars if I could. It has been the easiest way to order flowers that I have ever come across. The subscription service is wonderful and prevents me from ever forgetting a special occasion. Everyone I have ever sent flowers to from Bloomex has absolutely loved the flowers, saying they lasted for almost two weeks. It is a wonder service.

I wouldn't even give them one star! I wouldn't even give them one star!! I ordered my friend a bouquet of flowers, a chocolate basket, and a card and even paid extra for it to be delivered on Friday and 2wks later I realize it still hasn't been delivered!! Im going through my bank account just now and instead of calling me to let me know they refunded the money, they just refunded it 2 days ago. So unprofessional!! NEVER AGAIN!!

Excellent Excellent, everything from A to Z is A # 1