Top Notch Customer Service This company has the best customer service I’ve experienced in at least the last 5 years. I ordered some custom door mats. Unfortunately, the print was a little messed up. I thought for sure that there was nothing to be done. Usually custom orders are final sales but, Lily at Coolspod was very kind when she addressed my concerns and reassured me that my FREE replacement will be up to par and delivered to my door at no cost to me. Mistakes happen; people are human but, Lily was accommodating and answered all my questions with a positive attitude and I left the conversation feeling better than I did when it started. Gold stars for Lily and Coolspod! I will definitely be ordering again soon!

Terrible all around Wow, terrible. I ordered a very cute looking black polo with pink skeletons and received the ugliest blue green shirt that looked nothing like the picture. I contacted them four times and was told I got what I ordered. Look for yourself and tell me if these two photos look alike. Completely unhelpful and offered no recourse, no replacement, no refund, no returns. Save your money on this cheap polyester junk that consistently runs small. I've ordered three shirts from them and have had problems with all of them. My bad for continuing to hope that their products might look like the pictures and fit like their size charts say they do. Don't make my mistake, go elsewhere.

NO RESPONSE I have emailed at least 5 times, wanting to know WHY my order shows it's in NY waiting to be picked up by USPS since DEC 7TH?!!! THEY DON'T REPLY AT ALL, if someone would at least ACKNOWLEDGE the receipt of my email, say you're looking into, something but do NOT ignore me

This store illegally steals artwork and… This store illegally steals artwork and sells them on shirts without permission from the original artist. My cousin’s original painting that was painted to raise money for charity is one of these stolen artworks. Coolspod has not responded to our requests to remove the artwork from their site. They are literally stealing from kids with cancer!!! Shame on you. Is it so hard to design your own artwork?

SCAM!!!!! If I could give them a negative star rating I would. Merchandise is cheap and not at all like what is pictured. Help yourself and pass on this fraudulent company. They are a complete rip off!!!