They were unable to deliver their product to the USA. I bought a bottle of whiskey. They shipped it to the USA via a shipping company that is not able allowed to ship alcoholic beverages to the USA. (DHL) Seriously? That is dumb. And their online chat for support doesn't work. Their agent never responded after several minutes. I would not trust this company again, and I recommend other consumers to think twice before making a purchase with them.

Very happy Very happy! Product arrived in Denver from Bhutan exactly as expected. Thank you!

Little Expensive but Decent Quality Products The seller has not communicated with me on this transaction, but honored my request to cancel the order and refund the money in a timely manner. However, in the past, the seller has not responded to my inquires either. I award the seller 3 1/2 stars for honoring my request. From my previous experience, I can say that the products are a little expensive but of decent quality. If you like to support the people of Bhutan through this website, it is a very good cause. I will order again from this website.

Shocking Shocking, I placed an order and paid for an order which I have never received. When I followed up on the order I was informed if I paid a further US$30 it would be sent via a certain transportation, however, I paid for postage in the original order and refuse to pay extra and have no guarantee I will then receive the goods. I decided not to make a further payment and have never received my order or any other form of communication, other than the emails generated my end. Diane Collins

Faster than expected delivery. The delivery from Bhutan to Korea is not too late and I received a very nice Bhutanese herbal tea. thanks so much.