Druksell

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3.35
Based on 20 Reviews

5

45.00%

4

0.00%

3

25.00%

2

5.00%

1

25.00%
About Druksell

Discover Bhutanese craftsmanship, ethical fashion, organic food, books, mindfully handmade and crafted by extraordinary artisans from Bhutan. We are Bhutan' first and biggest online store that offers a wide range of products for retail and wholesale. B...

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Marti Awad
GB

Very happy Very happy! Product arrived in Denver from Bhutan exactly as expected. Thank you!

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Kajori Kar
IN

I loved the products there.Wanted a… I loved the products there.Wanted a specific mask which I was assured I would be given details over email I wasn't. Now that I have ordered for a different one and also paid for it I am getting no order updates

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Matt Doyle
GB

They were unable to deliver their product to the USA. I bought a bottle of whiskey. They shipped it to the USA via a shipping company that is not able allowed to ship alcoholic beverages to the USA. (DHL) Seriously? That is dumb. And their online chat for support doesn't work. Their agent never responded after several minutes. I would not trust this company again, and I recommend other consumers to think twice before making a purchase with them.

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BARRY
TH

atrocious customer service! The website makes it easy to order. After that, good luck. I placed my order almost two weeks ago. I’ve been asking for shipment status and still have received no information. The link I was initially sent with shipment tracking info yielded nothing. Just a blank screen. Someone replied to my initial inquiry indicating I’d receive a reply subsequently on my shipment status - nothing. I’d rate the customer service as abysmal. Here’s a tip Druksell - when you inform a customer that they shall receive follow up in a specific time frame - it’s a good policy to take action on what you committed to doing!

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Howard Kirshenbaum
CA

hasn't arrived, can't track hasn't arrived, cannot track

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