Horrible, never again! Horrible - every time half of the items are sold out, although shows it as "in stock". Then they refund in "points", refusing to refund to original payment method, so I have to buy again and everything is sold out again - complete lack of customer service and so much hassle. Shipping is expensive. Will not order again, please avoid them if you can! Yesstyle was perfect service and arrived in a week.

No customer service but product did arrive a few months late *read until end for update The product got held up at customs requiring certificates for import, but the company would not reply to any attempts to contact them to provide those certificates (I know certificates for these products exist, I just couldn't get them anywhere). They still haven't replied weeks after the products have been returned to them and haven't given me my money back either. Update: Never received any communication from them but somehow they managed to get the product here through another country. Took a few months, but I guess that deserves at least 2 stars since the product eventually did arrive.

Very good shop! They did take a few days to pack and to send, but I think it's totally fine. The items were securly packed - I ordered eyeshadow and was afraid it might break, they give lots of freebies which I was surprised by (I got a mini sunscreen, a lip tint and some serum samples + a free ffp2 mask). Shipping is quite expensive, but that's kind of implied when you have items sent from Korea. So I already knew it would be expensive. You can choose cheaper options, but I chose Fedex Express which was more expensive. But everything worked well. Keep in mind you have to pay customs too though! So all in all I had a pleasent experience and I will definetely order again, since the range of products is really nice!

Very unpleasant experience Hello! I received a parcel from Tester Korea today. Even thought the items I bought are very nice, I had a very bad experience. Unfortunately, I had to pay €50 and collect some paperwork for customs clearance in my country Latvia. I bought 6 items: two compact powders, one eye pad pack, mascara, eye liner and eye brow kit. I paid for it around €80, plus €50 for customs clearance. I don't think it was worth it. My country Latvia is steeling from citizens, and that is very sad... I won't be buying from you in the future anymore, because I have to go through so much hustle and headache to receive my parcel. I think that it could be cheaper and more pleasant for customers if Tester Korea could include customs fee in their service.

Once again Once again, the wait time before the pack has even been sent out was terrible, about two weeks, but at least I got an apology. The range here is great for when you're looking for something you can't find much else, and they even let customers request items which I personally find very convenient.