ella
GBHappy customer Processing and packing took 6 days then my items quickly arrived in the UK. Shipping was expensive because k packet isn't being used for UK orders anymore, a few shops like testerkorea aren't even shipping to the UK at all anymore so given the circumstances I understand the more expensive shipping. Everything arrived well packaged and safe. Even with expensive shipping everything worked out much cheaper than it would have been from anywhere else so I'm very happy. The order cost £40 before shipping and I didn't get any customs fees.
Diana Kirchik
GBHorrible, never again! Horrible - every time half of the items are sold out, although shows it as "in stock". Then they refund in "points", refusing to refund to original payment method, so I have to buy again and everything is sold out again - complete lack of customer service and so much hassle. Shipping is expensive. Will not order again, please avoid them if you can! Yesstyle was perfect service and arrived in a week.
kate
KRBest korean cosmetic Website I bought The History of Whoo Gongjinhyang Seol Radiant White Basic Trio Set on the "testerkorea". I'm so happy that I can buy a special set of 8 items with a 55% discount price. There were various korean cosmetic samples, so I was able to experience it before purchasing the original product.
Diana
IEVery unpleasant experience Hello! I received a parcel from Tester Korea today. Even thought the items I bought are very nice, I had a very bad experience. Unfortunately, I had to pay €50 and collect some paperwork for customs clearance in my country Latvia. I bought 6 items: two compact powders, one eye pad pack, mascara, eye liner and eye brow kit. I paid for it around €80, plus €50 for customs clearance. I don't think it was worth it. My country Latvia is steeling from citizens, and that is very sad... I won't be buying from you in the future anymore, because I have to go through so much hustle and headache to receive my parcel. I think that it could be cheaper and more pleasant for customers if Tester Korea could include customs fee in their service.
Juliana Hammerschmidt
DETerrible customer service - damaged goods and no answer in over 5 weeks! My products came damaged due to poor packaging, I have try to contact them several times, sent around 5 reminders, and in more than 5 weeks nobody reached out to me to explain. A serum leaked all over the products and cannot be used, and a sunscreen from Misha arrived with mold, absolutely disgusting! Additionally, I was also taxed as they changed the delivery method without informing me before. This was my second purchase, I did believe the store was serious. Well, they are not. I should've spent my money in a more trustworthy store like yesstyle. NEVER AGAIN!! DO NOT BUY FROM THEM!!