Lord & Taylor

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2.10
Based on 20 Reviews

5

25.00%

4

0.00%

3

0.00%

2

10.00%

1

65.00%
About Lord & Taylor

For almost 200 years, we've known Lord & Taylor to be iconic, resilient and deeply rooted in heritage. What began as a dry goods business in New York City in 1824 by Samuel Lord was etched in America’s history as the country’s first ever department store. Lord & Taylor was acquired by The Saadia Group and reintroduced to the world as a digital collective in April 2021. Your favorite brands — both old and new, the signature white glove service, and everything else you love about Lord & Taylor is back, better than ever.

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jk
GB

What am I reviewing you cancelled my… What am I reviewing you cancelled my order, and have not received my other order. Then I contacted you about another order by text and email you never responded. I purchased 6 towels by description on your site but I received wash cloth hand towels bath towels. That was not the description. It's not the same Lord and Taylor. I just wish I had known that.

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A S
GB

Lack of communication after I placed my… Lack of communication after I placed my order. One item was refunded back to my card without telling me it's not available. Another item has still not shipped 2 weeks later. I tried contacting customer service, no response via text or email; live chat is not working on the site.

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Kim Thuy Pham
GB

Terrible service!! Terrible service!!! I place an item on 3/25/24 and even paid expedite shipping but as of today no item received

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Nachen Yang
GB

I placed the order on March 25 and… I placed the order on March 25 and there is no update since then even though the transaction has already been posted to my credit card. There is no shipping information, the order still just shows being received for more than a week.

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Irvin Lopez
GB

I did not receive my full order nor did… I did not receive my full order nor did I receive any package tracking information and I’ve emailed and have not received any response. I would never order again or recommend to any family or friends

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