Hello?? I ordered something over 15 days ago and paid for 2 day shipping. The item still hasn’t shipped and I’ve emailed and texted on three separate occasions about the items. They were “final sale” and the event I wanted them for is now long and gone. My credit card has been charged, the items are MIA, and no one from customer service even acknowledges my email or texts. I’ve never had an experience like this before and am shocked that I’m at the point where I need to write a public review to maybe get a refund or at least an update on where the order I have already paid for may be. Disappointed to say the least.

I returned a pair of shoes and they… I returned a pair of shoes and they never processed my return. They never responded to any of my emails.Their "live chat" does not work and there's no phone number for customer service. Terrible!!

Good product quality and good cusumer service There is no department store near my location. So I do lots of online shopping. L&T’s customer services are good and also professionally solve the lost shipment and the returns. That makes me feel confidence in doing shopping on line with L&T. I also like lots of L&T’s products very much.

I got bad experiences with lord and… I got bad experiences with lord and Taylor I order twice and since February 23, I didn’t got my order and NOT refund, received partial item that was wrong , no one to contact, phone and email not working , please do not make any order with this company, they still my money… do u want rate it’s O rate. I’m planning on contacting shame on you

You did a good job and the delivery was… You did a good job and the delivery was swift