Michaela
GBSent coat back for exchange and… Sent coat back for exchange and replacement never turned up. Seems to be a common theme judging by reviews online - they must deliberately make their sizes too small so people return them and don't refund/send out exchanges. Tried every avenue to contact them with no response, do not buy from this shocking company your dog is better off without :)
Bernadette Smith
GB0 stars 0 stars. No option to give zero stars. I have ordered a jacket three weeks ago. I’ve had an email to say it would be shipped in five days. I’ve sent two emails asking where it is. No replies. I have tried to contact them online chat. No reply. I have tried to call them no answer. I would like a refund.
Gina N. Fritz
GBtheir communication is personal their communication is personal, with a lot of care. The website works well. Tge price very reasonable.
Andrew Chawner
GBOrdered a coat from this company 6… Ordered a coat from this company 6 weeks ago and it never showed up. Sent several emails requesting an update or even some tracking details, all have been ignored and no response received.
Charlie Rowland
GBBought 2 products from them over 4… Bought 2 products from them over 4 weeks ago, can’t get hold of them on anything. Avoid this company like the plague. Worst customer care I’ve ever had