Worst Customer Service I've Ever Had The item arrived 3 weeks after ordering, and was several sizes off to the point where it is unusable. I submitted a request for a return/refund, and they tried to only give me a half-refund, citing their "logistics and production" costs since they are a new brand, as if their business finance is somehow the customer's problem. After several incredibly unprofessional email exchanges, they accused me asking for a full refund as "robbery" and refuse to give the refund. The customer service is also obviously run by someone who is not actually fully fluent in English, and several phrases and sentences did not make any sense. I will be disputing the charge with my bank since they absolutely refuse to give a refund.

SCAM ALERT Agree with the previous review and wished I would have dug deeper on reviews. DON'T DO IT. Hat looks nothing like the picture, took forever to arrive from CHINA and wrong size was sent. Ordered XXL... got Medium. Heard from customer service while awaiting shipment but now, not a peep. Again! SCAM ALERT!!!

Total Scam: Total Scam: Tried to purchase two beantiful hats from this fraudulent company. What caused me to realize that his was a sham, is that l placed my order through PayPal. When l placed my order through PayPal, l was transferred to Tlantehat to complete my order. I realized right then that this company is a scam. One hat was advertised at about $29 and the other as about $55. One of the hats was a Billisimo hat. Anyone who knows about Billisimo hats, they would becpriced at $355 not $55. That is why l knew for sure that this company use photos of quality hats and if you order from them, you will not get the hat as advertised. Buyer, DON'T FALL FOR THIS SHAM!

FRAUD ALERT FRAUD ALERT Shows fake "selling" count. Clear your browser cookies, and refresh... you will notice that the amount sold will be random each time - absolutely fraudulent behaviour which should be reported to the FTC and local equivalent. The active visitors is the same ordeal - absolutely fake. They are also using pictures from "Peaky Blinders" which I am certain Netflix would not approve of. FRAUD ALERT

Scam!!!Fraudulent website illegally advertising product they don’t actually sell. Scam. This company is falsely and illegally advertising for products they do not send. Purchased what was advertised as a Stetson hat made in America, and received a cotton/polyester costume hat with a large sticker in it saying made in China. Their site needs to be shut down for fraud. Have reached out requesting refund but have not heard back yet and skeptical that I will hear anything back.