Complete BS Complete BS. Of course you can speak to an actual person via phone, no..just chat. Still haven’t received my order and it’s still just sitting in “confirmed land” I WILL never recommend using them for anything. Too bad the pocket watches look good, probably will never see mine, oh and you also can’t cancel your order after 24hrs..so be weary or smart and just don’t buy from them at all.

Despite response contact through form… Despite response contact through form of payment stating they will refund, no refund has been submitted. No response to multiple follow up inquiries to resolve. Does not do what they state. Not trustworthy. Read other reviews, see the trend of business practices.

BEWARE THIS STORE BEWARE THIS STORE, SCAMMER SITE !! I ordered 4 jackets, delivery took 25 days. They delivered one "right" jacket, one wrong jacket and did not deliver 2 other jackets. So they only delivered one right jacket. They did not answer to any of my emails.

Terrible Products come from.China so it takes about a month to arrive. I got a pocket watch and it came in a little plastic envelope with no protection in a ziplock bag. The watch arrived with discoloration spots, scratches andnwhat appears to be glue. Also the watch itself isnt functioning. Save your money.

SCAM ALERT Update: note below that it took almost a YEAR for this "company" to respond! Ugh. Original review stands. Run, don't walk, away from this scam of a company! I ordered a watch a week ago, was told it would process in 1-3 days, and 7 days later all the bot chat will tell me is that is it "confirmed", despite numerous attempts to cancel the order since now it won't arrive in time for a birthday gift. I am disputing the charge through my bank as a fraudulent company. DO NOT ORDER FROM THESE SCAMMERS!