Not serious seller. I didn't receive my package but they don't want to help me even if the seller is the only one who can do it because only the seller can open a complaint to his post office. And they don't respect the law because if a costumer doesn't receive his package the seller has to refund him. It's the law!

Love the wigs! I've been a long time customer and love my mommy and zara wig! Sometimes my item is sold out in the colors I always order and that happens elsewhere too for some reason with this wig companies. My sister and I always order from this company since 2018 and will still order from online wig shop because the beauty supply in our area doesn't have any of the wigs we use. How unfortunate that some customers are having fraud issue with them., I'd suggest you check out via paypal, or better yet call them to place your order.

Order processed not shipped took my $ been a week now no response I've always had great service with them until recently. I ordered over $70 worth of wigs and that was on Feb 27. They took the money out of my bank and think was set to receive my item in 4-6 business days it's only saying processed and hasn't shipped. I tried calling; no phone representative. I tried texting no reply back. I've sent an email as well. If indont hear or get my package this well I will be contacting my bank to file a dispute

This is my 1st and last time ordering… This is my 1st and last time ordering from this company. I ordered my hair days ago did just what they said and sent the email so it would be no signature required called to confirm they got the e mail and got no answer so I left a message they never got back to me not 1 time. Now today my hair comes and get sent back because they never followed through with the no signature so now I have a scheduled event that I have to be to this evening and no hair now I gotta run around and find a look all because they don't follow through or call back. I will never order from here again.

Stay away! This website is super shady. Used a brand new credit card to purchase some hair and the card was magically compromised. They don't offer ”phone support” and claim they have no idea how it happened even though the card was never used elsewhere. Also happened with a debit card in July but didn't know it was them until now.