This is my 1st and last time ordering… This is my 1st and last time ordering from this company. I ordered my hair days ago did just what they said and sent the email so it would be no signature required called to confirm they got the e mail and got no answer so I left a message they never got back to me not 1 time. Now today my hair comes and get sent back because they never followed through with the no signature so now I have a scheduled event that I have to be to this evening and no hair now I gotta run around and find a look all because they don't follow through or call back. I will never order from here again.

Never had any issues with the company I have been a customer since 2018, but I never had this fraud issue from them. I live in Connecticut and I always get my item fast maybe because they are from nearby state. Last year or couple of months, my orders takes longer to be delivered.. That's understandable considering the pandemic and the snow storms last couple of months. Will still recommend this company to my family.

Never had any issue with this company Customer since 2017 never had an issue with my information being stolen. I see several negative reviews about this, but I don't know why this happened to some of the customers. Glad to have the text option to check in with my order. Although, it may take some time get a response, still convenient than logging in.

Paid for "out stock items" This is the Second time I have paid for items then a couple days later received an email stating they refunded my money because it was "Out of Stock" They send Emails saying item has "shipped" but 12 days later the tracking says only a label was created but it has NOT been shipped yet, they keep making excuses that the Post Office hasn't updated them, I did NOT use Free shipping, I paid a shipping fee for Nothing. I wasted a week ordering from this company, They need a better inventory system like So Good BB, Divatress or Ebony line, those sites Won't add items to your cart that our out of stock. A total Waste of time I could have ordered what I needed from one of the other Reliable Beauty Supply websites and I would have received it by now, even Beauty of New York website ships the Same day with their Free shipping.

Be a fair shop and stop scamming customers! I purchase hair from this company. I receive the hair in a time but was not satisfied with the way it look and feel . It was frizzy and rough. Some hair were in pieces. I return it for a full refund. When I contact the merchant to confirm the package was delivered to their company and when I will be refunded.The merchant was rude and never answer the question. The merchant never refunded the money. I file a dispute with my debit card company and I was refunded the full amount including the shipping. Make sure you read honest reviews about the companies before you make a purchase online.