Haley McEwen
GBI ordered here a month ago thinking I… I ordered here a month ago thinking I would have another great service but I was the exact opposite. To begin I bought 4 sunglasses and they all said they where in stock then I received an email saying its been shipped then 10 days later when they should have been at my house they email me saying one of my sunglasses where sold out and I needed to either email them which one I wanted or give me a partial refund. Are you kidding me I should be getting a full refund because I have yet to see one of my sunglasses appear on my font door.
Kalvin Rauma
CAStill Charging for shipping with an order of $29.00 USD??? I have stuff in my cart worth $29.00 USD/$38.10 CAD but haven't ordered yet because they are insisting I pay shipping when it clearly says free shipping over $25..What is going on here?
Katarina Cooper
GBI wish I could have given ZERO stars! I wish I could have given ZERO stars! This company is criminal ! Don’t do any business with them ! I placed my order on the 10th of May and still have not receive it!!!! I contacted customer service on numerous occasions and they responded once after 4 days with the generic email that had no update not apologise. They need to be reported to trading standards for the criminal behaviour!
Nuno Feio
PTTerrible experience with zeroUV Took the whole summer to receive my glasses, NEVERMIND they didn't even come! After I emailed them they refund me to a discarded temporary card. FACEPALM! Their logistics is all screwed, do not buy from here.
Michael W
GBDid what they said This was an easy 5 star review - Ordered two pairs of sunnies online, two days later they arrived intact and as described. Now I'm in the Hollywood area, so not too far from their physical store in Huntington Beach meaning this was not just a domestic order but a pretty local one too. I didn't have to deal with the vagaries of overseas delivery or even cross country postal times. I was quoted 2-5 days for delivery, and they arrived in 2. Nevertheless, I was emailed every step of the way - a confirmation email when I ordered late in the evening, a dispatch email when they were sent the next day, an 'out for delivery' email and then a 'delivered' email on delivery day. I ducked downstairs and there they were in the mail box. Hoolally. Delivery was free, sunglasses were well priced and were exactly the same as the photos on the site. It's nice to write a good 5 star review for once, when a company does exactly what they claim to do.