REBECCA DRURY
GBFobbed off, felt conned I order two pairs of sunglasses from this company and due to their prices being low - decided to opt for economy international shipping, according to their site: International first class mail takes 1-2 business days to process after payment clears and minimum 10-15 (2-4 weeks) business days for arrival. There is no detailed tracking for most first class International mail. 37 working days and 7 weeks later I have still had no parcel and due to the fact they kept fobbing me off - I now can't claim back via paypal. Very annoyed - £30 out of pocket and no help from them to resolve it. I regularly shop online with confidence - I have only ever paid for one item on ebay and not received it - but this is the first time a supposedly reputable company has let me down. Avoid.
Michael W
GBDid what they said This was an easy 5 star review - Ordered two pairs of sunnies online, two days later they arrived intact and as described. Now I'm in the Hollywood area, so not too far from their physical store in Huntington Beach meaning this was not just a domestic order but a pretty local one too. I didn't have to deal with the vagaries of overseas delivery or even cross country postal times. I was quoted 2-5 days for delivery, and they arrived in 2. Nevertheless, I was emailed every step of the way - a confirmation email when I ordered late in the evening, a dispatch email when they were sent the next day, an 'out for delivery' email and then a 'delivered' email on delivery day. I ducked downstairs and there they were in the mail box. Hoolally. Delivery was free, sunglasses were well priced and were exactly the same as the photos on the site. It's nice to write a good 5 star review for once, when a company does exactly what they claim to do.
Ka
AUI accidentally gave a one-star review… I accidentally gave a one-star review to ZeroUV before as I didn't check my email properly so it was my bad...hoping this will make it up for my mistake...I'm certainly be impressed by their efficiency and this is the second time I bought from them, 5 other glasses! You can't beat the price with such a great quality glasses from anywhere else! Highly recommended!!
Yvonne
ITWaste of time I ordered 5 pairs on 19th May and was told 2-5 days. Its 2nd June and no sunglasses received. Sent 2 emails, no response. Not even acknowledgement. But they keep sending me mails on new deals. Shameful.
Anne B
GBCertainly my worst online purchase Certainly my worst online purchase to date. I ordered two glasses, one came the model I ordered with terrible quality and crooked the other came another horrible model that was not what I ordered. very dissatisfied