VIDA

9th St 145, 94103, San Francisco, United States
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2.05
Based on 20 Reviews

5

15.00%

4

5.00%

3

5.00%

2

20.00%

1

55.00%
About VIDA

Shop clothing, accessories and home decor designed by independent artists and manufactured responsibly. Every VIDA purchase gives the gift of education to our global makers and their communities.

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Brandon Dudley
GB

Used to be great I ordered masks from them last year and was great. My gf did as well and it was amazing. I ordered masks in July 27th still haven’t received anything. This is especially frustrating since it said they were in stock. I paid for two day shipping and I’m still here without any masks. Truly frustrating customer service but no notification or follow up regarding delays considering product was “in stock”….

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Gwen Wark
GB

Poor customer service Even though there has been a disclaimer on their site that orders take 10-15 business days to process, we are beyond that time frame with no communication. This company is clearly not able to meet demand and good luck trying to get a response, or your masks. If you decide to try your luck, pay with a method that you can dispute later if you get scammed.

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Edmundo Miguel Garcia y Garcia
GB

Watch out - Fake protection masks Watch out!!! This company is trying to sell by creating confusion… their masks are NOT certified against ANY recognized protection standard. They announce themselves as KN95 compliance, however, they do not have proof for it. These masks are stamped with M95 rating which is not recognized by any authority and they do not offer any data to support their protection level. They are selling overpriced masks with no evidence they can backup the claims they make.

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FH
GB

We ordered masks on 8/10 and have… We ordered masks on 8/10 and have received part of the order. The KN-95 masks don't even have an estimated shipping date. According to their chart, those items are not delayed, but there is no update or information on when they will be out for shipping. Really disappointed at the lack of communication and transparency. They need to have a customer service number too.

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Susanne Folster
GB

Beautiful scarf! I purchased a beautiful hand painted scarf. The colors were as vibrant as the photo depicted and the material was nice quality. I was extremely pleased with it! It took a little long to arrive but that was communicated up front since it was traveling from afar and it definitely arrived within the expected time and was most definitely worth the wait! I ordered as a gift and can't wait to purchase another!

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