I Never received a confirmation email… I Never received a confirmation email after placing my order. I ordered often years ago and never had this problem. I purchased a pair of cute boots a week ago and I can’t get in touch with customer service to save my life. I’ll just end up disputing the charge. Definitely not the same Gojane. Zero stars zero customer service and zero dollars from me . Toodles lol

Gojane needs reviews on the products … Gojane needs reviews on the products details. This way shoppers know if a product will fit or if they will actually like it when they receive it by reading other people’s experiences and opinions.

Item descriptions are inaccurate and… Item descriptions are inaccurate and when you try to request to return, they will not refund shipping charges and pay for return shipping charges when I wouldn't have bought the items if the description were correct. I purchases two pairs of heels described at 3.25inches heel height. Items received and measured at 4inches. I would have not purchased these because I can't wear 4 inches as that height is not comfortable for me to wear all day in an office environment. GoJane customer services did nothing to help. I feel lied to. Will not purchase from here again.

BUY ELSEWHERE Ive spent over $1000 dollars on this company. They screwed me- a long time customer. I spent $200 dollars on clothes during a 50% sale. They charged me full price. It should have been 100 not including shipping. The sales representative was rude and basically told me to deal with it because they could not give me a partial refund even though i had documentation. Its fine because I will never shop at GoJane again!!!!

One of the best websites for online … One of the best websites for online shopping ever! Items are so cute and affordable, customer service is great, and everything arrives quickly just as pictured/described. I buy pretty much all of my shoes from GoJane now and am so happy with them!