The product is what is great but I have… The product is what is great but I have to say not knowing when it was being shipped and then not hearing from any customer service rep was a little disconcerting!!

Well thought out Bag!! I’ve used this so far for overnight staycations since I’ve gotten it. I really value the YKK zippers knowing that they will lubricate with use…zippers are the make it or brake it off a backpack/bag & I appreciate these. The set up of this bag is also very convenient in many useful ways for my use.

Ordered on April 30th and item has… Ordered on April 30th and item has still not shipped and customer service will not respond to initial email so I have had to file charges with my states attorney general and file a chargeback with my bank…. This place is a scam

Great purchase I am happy to get a chance to review the Mark Ryden USA store and their stuff: I was really satisfied with their approach, fast delivery, and much more positively surprised when I started to use the VOYAGER backpack. Quality, design, material...everything together makes really great value for its price.

SCAM, FRAUDULENT ACTIVITY Even it is written at shipment details as; "if order placed on sunday, will be shipped on tuesday with express shipment" I already picked Express Shipment. One week passed already but still there is no progress about my shipment. (I placed the order on September 17, today is September 23) I have sent two emails about to cancel my order and request refund the cost due to shipment delay, but they did not respond yet. There is not any progress about shipment and refund the cost. Soo I will consult to my lawyer about refund. This place is scam.