Repairs were above and beyond! I have loved the quality and design of BREDA for a while now with my two watches but I wanted to write a review specifically on their customer service/repairs. They went above and beyond! Communication was quick and informative - I needed to replace my watch battery along with a new crystal case since mine had a slight chip after wearing it every day for 3 years. I received my watch back in beautiful packaging and not only were the face and battery replaced but the hardware and straps looked to be brand new (or they are wizards at restoring)! I will be a loyal customer for as long as they are around, couldn't recommend any higher.

Great quality watch for an amazing… Great quality watch for an amazing price point. Loved how versatile the piece is. Goes great with everything! I also contacted customer service to get information on sizing and they were very helpful. I bought a couple for my family members this past holiday season.

Don’t buy the pulse Watch I am very dissatisfied with the product, it is simply extremely poorly implemented technically. You can't read the time, the movement should have jumped around or flip (not a native speaker), instead of turning, the numbers are usually not completely visible and barely recognizable. Even when visible, they are so small that you can hardly read anything. So it has to be a perfect light situation, takes time to encode the display + your eyes and Vision have to be absolutely perfect to get the Chance to read the time. Due to the high postage, the high customs costs and the inexplicably high processing fees for a return, it is not worth sending it back (at least from Germany). Customer feedback is not responded to in an accommodating manner. Poor service, poor product, a miserable customer experience overall. The Design is nice tho. If you want to have a bracelet, go for it, if you want a watch that can tell the time: stay away from the pulse.

Forever Breda customer I ordered a watch I saw through an Insta ad and couldn't be happier. Had a quick hiccup with my shipping address but got it taken care with their customer service team—super quick!

WARNING- DO NOT PURCHASE BREDA… WARNING- DO NOT PURCHASE BREDA PRODUCTS FROM UK. I have had a shocking experience when purchasing a gold plated Breda watch from the US. The original deal looked quite good $250 reduced down to $180 for a Elemental Breda Watch so I decided to buy it. I was a bit annoyed at the $45 delivery fee and the $40 tax on top but this was told before purchase so I can't complain. I thought £220 for a good watch from the source isn't too bad. How wrong I was... I was told in order to get my watch I'd need to pay another £45 in VAT in the UK. Annoying but bareable. Then when I received the watch it was beyond terrible. The face was smudged, scratched and cracked - no where near the quality you would expect of a £5 watch let alone a £200 watch. Dissapointed I looked to see their return policy which according to them 'are easy and hassle free' - but they are looking to charge me an additional $72 to return a faulty product. In total I'll be losing easily over £100 to return this faulty low quality product - no phone number to ring only an email. Will update if they have anything to say but in the meantime STAY AWAY FROM BREDA - it is borderline a SCAM with so many hidden fees.