Incredible Service Incredible Service! The Grad Cap Remix team really does everything to make your experience with them a good one. I got it quickly and it worked great!! I have thick curly hair and a normal cap would not fit on my head. My grad pictures came out beautiful and I had friends ask me where I got the product because they liked how it make the cap look. Some ended up using my cap even with straight hair and it worked out great. Thank you so much I cannot recommend this more!!

Falls off my head and bad customer service This cap does not work for straight hair and the insert makes the cap so heavy that it ends up falling right off your head. If you tilt your head at all it falls completely off because of how heavy it is. I am also disappointed to see that any bad review get responses from the company basically blaming the customer for the issues. They will say that it is user error or that you can change the headband etc. They offer no refunds or returns and they do not seem to be customer friendly. Complete waste of $20.

I purchased Grad Cap Remix for my son… I purchased Grad Cap Remix for my son who will be graduating on May 13, 2023!!! He's not a fan of having anything on his head or having his afro messed up. The headband fits comfortably and secure.

I love it! They exhibited amazing customer service. I appreciate that they reached out to me to inquire about the date of my graduation to insure that my cap insert would arrive on time. To me, it truly shows that they value the experience of their customers.

Item is not as advertised, incomplete from manufacturer Item is not as advertised. I’m paying $35 for an incomplete product? My product was not a solid pieces as advertised but instead had openings (best way to describe it is if a 3D printer did the outline and forgot to fill in the rest). It has the same structure but due to the lack of material it is extremely flimsy and the headband does not work properly. The last thing I want to do is glue the headband into place, that defeats the purpose of the adjustability. If this is a way to save production cost I understand, but the product should be advertised differently. I also do not appreciate the no refund/return policy. My graduation is almost a week away and now i’m stuck trying to find my own solution in the mist of finals!