The worst system for ordering online and knowing when package will arrive The shoes are not the problem. The system is a big problem! When placing an order, what I have added to the cart will disappear either right before check out or during check out. I have placed an order unintentionally twice because all of the info just disappeared and I had no way of knowing whether or not the order went through because I did not receive a confirmation. Ended up with the same order twice. The other issue is that once I do receive confirmation and it tells me I will get a shipping email, I never get another email. Just the confirmation email and that is it. I never know when the order ships or when it will arrive. Very frustrating!! Not to mention the multitude of boxes arriving over multiple days for one order.

For my birthday last month I got a pair… For my birthday last month I got a pair of shoes off the sale rack 65$ Vionic Malibu original price 130$ I feel like an idiot thought it was a good deal just purchased the exact shoe from Vionic 46$ seriously people shop prices befor you buy

Priscilla and the Regional manager… Priscilla and the Regional manager refused to exchange my wife's shoes even though the in seams were cutting in on her foot. Priscilla refused to even talk with on the phone. Worse retail service ever! Will be passing one Star on Google and contacting BBB. Word of mouth is the best advertisement... BEWARE!

I'm always nervous ordering from a site… I'm always nervous ordering from a site that I've never purchased from before but the positive reviews on trustpilot made me feel at ease. Not only did they have hard to find shoes in stock, but I received them in less than a week. I'm very impressed. I will be returning to this site in the future =)

Mobile AL store We stopped in the Mobile, AL store on our way to FL. Employees were arguing at the counter who was going to take a break first and left us standing there waiting to return some shoes. Just needed a bigger size and asked where the shoes were located in their store and all they did was point towards the back of the store. After walking towards the back and looking for what seemed like forever we finally found someone else to ask who was helpful. We won't go back to that store.