Phyllis Bullock
GBNeed more customer service employees Need more customer service employees. I did not have anyone to help me locate things that I needed. I had to ask for help to reach shoes from the top shelf after waiting several minutes. I then had to look for help myself for other helpers to bring a step ladder to help.
Valued Customer
GBOn three visits this past week for… On three visits this past week for shoes for wife and grandkids I was very impressed by the staff in answering questions plus I asked one of the young men were I could find a particular New Balance shoe he new what I was looking for and took me to it. Thanks from an OLDSHOEDOG .
Minister Baxter
GBKevin rocks! I recently ordered a total of 6 pairs of shoes from Shoe Station. I was missing an order so I called the store in Columbus, GA which was on all three packages I had received. The manager on duty was named Kevin. He was kin, patient and genuinely concerned about the shipment I was missing. He said he would call back and let me know what he could find out since I had ordered online. To my excitement, he called me back by the end of business. Yes, he found the package and gave me the date it would arrive. More importantly, he honored his word. He has not only earned my continued business but my referrals to all friends and family.
Rena, Valued Customer
GBGreat job! All of the nice people work at the Eastern Shore Centre (Malbis, Alabama) making shopping there a pleasure. Shoe Station carries all of the great brands, but I do wish you had more Under Armor ladies’ athletic shoes in stock.
Valued Customer
GBThe only issue I would have at the shoe…frustrated The only issue I would have at the shoe station in Malbis is there is not enough workers on the most busiest of Holidays. Therefore you were on your on looking for a shoe that could very well have been there or sold out. And you could have been so frustrated and just left the store without purchasing anything.