Kimberly Nelson
GBThere aren’t enough stars! Bleusalt is an amazing company! They provide exceptional customer service. They are responsive, thorough, overly accommodating and very kind. I own probably over a dozen pieces at this point and wear my items multiple times weekly! So delicious! So comfortable! Thank you !
Mia
GBExcellent experience & easy to checkout… Excellent experience & easy to checkout fast shipping and a+ communication . My only “complaint “ if it is one- is that I dont personally believe that its an equitable offering to give an extra discount for those who use the app For purchases… My mum is in her 80s and would not know how to operate an app & im sure there are others..(download etc) - it shld be the same across the board. App or not.
Lisa Ferrara
GBTerrible customer service Terrible customer service. I ordered over 500.00 of clothing and upon attempting to exchange 2 pieces for smaller size it said NO RETURNS. I called customer service twice and left voice mails and emailed them as well and NO return email or calls. NEVER will order another thing again. BEWARE !
Lori
GBI’m not a fan of the return policy I’m not a fan of the return policy. I think you should be able to return sale items (maybe at your own expense if sale). I used the sizing guide and the item I got was still too big. I was very appreciative of the return exception made. I subsequently purchased a different item with defective stitching. A quick and easy return was made. Staff is always kind and respectful. I have several Bleusalt pieces now and enjoy them.
SophiaY
GBGot my refund I sent DM to Bleusalt and Lyndie Benson replied and processed my return directly. As I wrote before, I highly recommend you read the refund policy before placing your order and if you have a problem, then contact them via DM. It seems like that is the fastest way to talk with Bleusalt. Overall, I appreciate their support. The reason that I rated four stars here is I am not satisfied with my previous order. I love their design and fit, but the quality wasn't good enough for my standard. I am not going to write the full details here. You can see all the positive reviews for their brand quality, so it is your call!