Melissa Malmstrom
GBThis is an amazing brand This is an amazing brand! The founder/owner is an amazing person and they make the best hats! They are so comfortable and cute a necessity for me now and the pony tail part is revolutionary! There’s nothing like it! Great customer service as well!
Sarah Champagne
GBI love the look Pony O gives my hair! I kept seeing Pony O ads on my social media and have been wanting to upgrade my updo look. Pony O was affordable and they sent tutorial video via text and sent an instruction card with my order. It was great because it made my first time using Pony O very user friendly! It is so comfortable, a much better alternative to elastic bands. I love the product and will be ordering more for myself and my daughters, definitely recommend!
Joanne Tardito
NLI haven't tried this product, but support team were helpful. I haven't tried this product. I had ordered one item, and clicked through the pages until I realised too late that the shipping costs and tax charges (which the website does ask you to check) were too much to justify my order. It was put through, so I emailed their support team. Alejandra responded the same day (very politely), confirming the cancellation of my order and the money was back in my account the next day. Hopefully everyone else has the same experience with their support team :)
Heather Walls
GBAbsolutely rubbish!! Absolutely rubbish!! Difficult to get hair through band, eventually did and I flattened it with difficulty and tried to bend it as advertised. Extremely difficult then it just fell out 🙄🤷♀️ Don’t waste your money!!
Kristina
GBWorth the learning curve, watch the tutorials! Very comfortable, doesn’t pull my hair out like a regular hair tie. I use the pony o and bun bar every day and my bun stays in tact all day and looks so full! I will say, there is a learning curve, but pony o has TONS of tutorial videos and resources to make sure their customers are getting the best experience. It took me several tries before I got the hang of it but now I don’t have any issues. I would highly recommend watching their videos, especially if you are having any trouble. They have tons of ideas for styles I never would have thought of - their products are very versatile, you just need to watch the tutorials and practice a little! :)