WARNING!!!! WARNING! The freight cost to return the bag is $400 from the USA to China! I did not like the bag and requested via email to return it. I learned that I was responsible for the freight cost, which is listed on their website as well. What they do not list on their website is the freight is $400 from the USA back to them in China. I sent them an image of the freight costs and asked for a USA return address. Their response is, sorry. They did offer a possible 50% discount if I completed a survey in 6-12 months.

Poor quality bag/ a sale as opposed to support team I was initially very happy with the ultimate bag I purchased, as all the promised functionalities were covered. After a few weeks, both the hook connecting the strap to the bag, and the elasticated strap enabling to attach the bag to a small suit case broke. Later, came the turn of the main zip, rendering the bag unusable. Still under the guarantee period, I contacted the support team which gave me two options but suggested I buy a new bag for only 109€ instead of sending the bag back to Asia and having it repaired which they believed would the most expensive option.

We have recieved our amazing bags and… We have recieved our amazing bags and are using them on our long haul trip as our offices. The quality of the leather and all the little details like expanding the back pack , love the internal bags and how they clip in the help keep everything organized. Look forward to many happy years and trips with these bags.

The best I've ever had I backed 2 campaigns and received Black&Olive and Vintage Saffiano separately. They took about 10 days to arrive in UK from shipping notification Both are very different in textures. I am quite happy with Black&Olive texture, but having received Vintage Saffiano I found texture of Saffiano is much better. What I liked: - excellent work in details - pockets are everywhere - many ways to use in a different situations Can be improved: - camera cube needs expandable function for enough space to store non-mirrorless camera - metal rings for food cube so that add-on staps can be attached easily - function to attach smart organizer at the upper end so that organizer works as a inner rid - (about packing) because of tight packing handle at the longer edge is squeezed and it is kind of M-shape now Avobe points are pretty minor and apart form the, I would say they are master piece.

I love the bag I love the bag. However, the mid-section divider that I added on, refuses to snap on both sides. While this may seem minor, it is a continual issue that I have with utilizing the bag. Other than that, overall quality of the bag is exceptional. I love the versatility of it, and ease of transport it has been for me. I nearly lost hope as well with the delay, especially when additional funds were requested. However, I am pleased with a bag that will be used many years to come.