Responsive Customer Service Saved the Day Ordered three pairs of socks for delivery to the UK to a very tight schedule. Package was held up in handover from USPS to ParcelForce requiring quick intervention to amend error in address. Prompt action by Sockologie after my email request ensured disaster was averted and the socks were delivered on time.

I order a pair of black hummingbird… I order a pair of black hummingbird socks for ladies about 2 months ago. They were adorable, however after 2 or 3 wears a hole on the toe area appeared and eventually one also on the heel area. I texted CS and stated what had happened. Lili texted me and asked if I would like a replacement. I texted her back and said that would be very thoughtful - to date, I have not received a response or a pair of the socks. Please don’t say you will do something and not back it up - that is not good business practice. Thank you!

Do Not Order From Sockologie. Horrible customer service. Ordered socks as stocking stuffers for Christmas. Recieved the wrong items. Have been waiting for a month for a replacement. Can't even get the company to get back to me. Horrible customer service. Do Not Order From This Company!

Responsive customer service I did not receive my socks although tracking number said they were delivered. Lili responded quickly to my inquiry 1 week before Christmas by expediting the socks in stock and refunding me for the ones that were no longer available. I even added a pair. Great customer service.

Easy ordering even with me having to do… Easy ordering even with me having to do a change of address after placing the order! My friend absolutely loved his socks - he is a golfer and surfer so absolutely perfect gift ideas!