Simply excellent Simply excellent! all the way to product quality, design, customer support, flexibility and all you could need from a vendor/brand. I’ve personally bought 2 pairs of the same model cause i’ve fallen in love with the screen glasses so i came back for sunglasses as well so i can wear them more often 😅 Totally reccommend it!

Great quality, great price, improving service Lance is delivering excellent products with expensive parts at the lowest price in its class on the market. For the quality they offer the pricing should actually be a lot higher, like at least 2x or 3x. To offer such affordable pricing, Lance needs to build quantity and drive down their costs to make a bit of revenue and the necessary margin to stay in business. Yes, in some cases that results in customer service / communication issues. If Lance achieves excellent service without sacrificing quality and without rising prices, they'd be management superstars. For now they do their absolute best, with a few bumps along the way sometimes. Their score of 4.3 on 5 (73% 4- or 5-star) here on Trustpilot is a good indication that overall they manage pretty well.

Disappointing I backed Lance Signature in Kickstarter, Disappointing is putting it mildly but what I opted for backing it wasn’t what was delivered. It took a long time before I even got one pair (instead of 2), and didn’t have the options that I put extra money into. Even after communicating with Lance team considerably and providing all the info they asked from me. I’d have been better off getting a pair from my local optical clinic/store

Initial glasses were the best Initial glasses were the best, then the next crowdfunded, then the air's (screws got loose), bu the customer service has always been non-existent, and now they don't even have a functioning website?! Thay just continue to create new campaigns leaving old supporters behind?!

Warby Parker upgrade Usually I shop pretty cheaply for glasses, but this time decided to splurge a little on Lance. I got the Havana frames, and had a perfect experience. The frames came quickly; are well-made; and get a ton of compliments. They're better-made than the several Warby Parker frames I've had, and more stylish. I'm surprised by all the bad reviews, and super happy with my experience — I'll order from Lance again!