The purse was very nice and wasn't… The purse was very nice and wasn't rated a 5 star, BECAUSE both bags leaked. I will check one of the additional bags I purchased to check if I get the same results. I also purchased a backpack with the same type of bag and it didn't leak.

Worst company ever! Worst company ever!! Do not order from here!! Money was withdrawed as soon as the order was made back in October 2022, but we have never received anything. The telephone number doesn’t work and neither does their e-mail. Therefore no possible way to get in contact with them. Such a scam website!

The purse itself looks great & seems... The purse itself looks great & seems sturdy enough... but I cannot, for the life of me, get the spout off of the insulated pouch to save my life! I’ve emailed customer service & tweeted .... still nothing from anyone willing to help. I’ve YouTubed all of the “how to” videos and none of those ladies seem to have any trouble. So here I am .... with a fancy smancy wine bag ..... and no wine to go in it! Kind of defeats the purpose. Oh, and this was a Mother’s Day gift from my devoted husband. He did good, Porto-Vino, not so much.

I bought this bag for my girlfriend she… I bought this bag for my girlfriend she didn't voice it but I know from her last purse that her only complaint is that it doesn't have a single thick over the shoulder strap. She is very happy with her gift and she uses the bag often the plain flat black leather goes with anything, the pink inner lining is effimanante, the hide away pouch is efficient for temperature control, and the depth/width of the bag makes it useable for everyday and special occasions. I will be purchasing the same or a similar bag for my mother for her birthday. Five Star Grade

Best customer service experience. Beyond getting an amazing purse The bag is great because it looks super nice. One thing I have to point out is the fast shipping,amazing customer service and promptness of response when you have a question or need help. My experience goes beyond getting a great purse, but also getting amazing care.