The company was a great company to… The company was a great company to order from they are right on the ball with orders. I ordered 2 jackets for my husband and I. I got the brown right away and then got my husband a few weeks later. I was afraid that it was a mistake and contact the company and they contacted me immediately and told me what was going on and the keep me updated on the jacket. I have never worked with a company that really cared for there customers as much as they did. The best company ever and caring. Would recommend this company for a beautiful leather jacket or anything else that it in the store.

I ordered a jacket I ordered a jacket. Received quickly which was good but the jacket wasn’t the right fit for him. I contacted Fan jackets and they gave me different options for refund or exchange. We are working together to resolve this and I’m confident it will work out well.

This jacket is high quality… This jacket is high quality craftsmanship! The online purchasing process was easy and the sizing chart was perfect for me. Shipping was quick and the packaging was excellent; leather jacket was wrapped in tissue paper and folded into a very nice black zippered bag. This is a beautifully designed, well crafted, soft and supple leather jacket that could easily sell for twice the price! It’s stunning!

Had to look long and hard to find this "old school" style coat. Had to look long and hard to find this "old school" style leather coat. It exceeds all of my expectations. Great quality, style, fit and price.. The detailed tailoring on this coat is exceptional. I ordered a XL on Wednesday, it was delivered on Friday. Tried it on over the weekend, it was a bit snug. I think they run a bit small. Sent a request for return size exchange on Sunday, received the authorization and label early Monday morning. Dropped it off at UPS midday on Monday, was shocked the replacement was delivered the next day. The XXL was a perfect fit. Exceptional customer service! I will be back!

Not as advertised Ordered a jacket for my friend for Christmas, which costed me almost $190. The jacket I received says it is a 2x but it is child size, I needed a 2x men's, which is what was advertised when ordering, not a child's jacket. I tried to use their return portal and every time I put my order information in it gave me a "server error". I sent an email and I am currently waiting on a response so that I can return this item.