The item is extremely poor quality and… I am modifying this review as I have rec'd very quick contact from Bagsmart and a partial refund. The item is extremely poor quality and undersize. Not like the description online (which has now miraculously disappeared). I would no use this company again and would advise others to proceed with caution.

Recently made it right. my order did not make it to my… Recently my order did not make it to my doorstep. Says it was delivered but I didn’t receive it. I contacted customer service and within 4 days I had another order sent out to me! Love the product and the excellent service.

Bags true to the ad. Definitely worth the buy. I saw their ads come up on Facebook and checked out their page, loved the designs and how many pockets the backpacks had and a usb charging port, so I decided to order one. I was pretty impressed, the padding was comfortable.

I bought one of the hanging toiletry bags. I bought one of the hanging toiletry bags and received it today. After reading some reviews, I was concerned but it has exceeded my expectations. It’s perfect for travelling and storing in luggage. Instead of having lots of the packing cubes (waste of money), I’ll only have one and with the hanger, it’ll be great for when there isn’t any room in the bathroom to store everything.

The overall quality was even better… The overall quality was even better than I expected. Material gauge/thickness, hardware/zippers, and thoughtful design can be seen in every inch of this bag.