Good product that arrived speedily -

Unhelpful company The bag looks good. You are unable to carry it as a rucksack as it only comes with 1 strap. I have contacted the company to ask about obtaining 2nd strap, which with a bad that cost you £100 does not seem unreasonable. They came back with the most unhelpful answerof simple: "NO, you need to buy another bag!!" However, wneh my boyfriend contacted them they sold hom a strap. But not without arguing. It is dissapointing that one must go and argue to obtain something, while if you are just a regular customer, all you hear is an unhelpful NO.

Order2 This is my second order,like the first one everything went to plan Ease of order,delivery received quicker than quoted Royal Mail playing their part The actual backpack is great,well made,ideal for use when cycling,waterproof lining etc

Kitbrix/Citybrix an investment worth making Ive got 2 kitbrix bags and now just bought the CityBrix V3. It's easy to find a bag that kind of does alot of things but none especially well. The Citybrix bag is different! a comfortable laptop bag 100%, separation of work and gym kit and office stuff 100%, robust and well thought out 100%. A customer support service should anything go wrong ! 100% I just wouldn't bother with anything else. You get what you pay for and with Kitbrix/ Citybrix it's exceptional across all areas. Well done for doing what you do so well

Just a pleasure to deal with I called customer service to ask all sorts of questions particularly about sizing - so helpful, personable and went way beyond what you would expect. consequently when my things arrived they were a perfect fit. Everything that I had was really good quality and competitively priced