Totally disgusted by this company Totally disgusted by this company! I can't reach anyone in customer service it said it would take 15 minutes I've been waiting for 52 still no response! They gave me a price online of $330 but yet they charged my card $400 415 and I still haven't even got a massage booked! I've reached out to customer service no response I've tried to cancel there's no way to do it online there's no customer contact number there's no way to talk to a live person BEWARE OF THIS COMPANY!!! TOTAL SCAM When I try to file a complaint they ask for a booking number and I never received one!

Do not trust this service Do not trust this service. You can't even confirm an appointment before they charge you. It's all a scam. The booking page says, "You will not be charged yet" - You enter your card information and then it charges you.. Like what kind of business is this place running. Even then, you are automatically set up with a person without having the opportunity to choose, read reviews of the person, read a bio of the person? Whoever created this app, has poor business mindset. Poor service, do not trust.

I booked appointment on Valentine’s Day… I booked appointment on Valentine’s Day and it’s said that I would not be charged until the appointment was confirmed but they charge my card . The appointment was not confirmed four hours before my appointment I called and they couldn’t tell me nothing but yes, they charged the card and somebody will be calling me, so I said go ahead and cancel the appointment because I can’t wait more hours before the time if somebody don’t show up and haven’t nobody’s confirmed, but you already receive the money. They still charge the card a cancellation fee.

Terrible customer service. Run!! Terrible customer service. I moved a massage that I scheduled post op, but I was having complications. Had to pay a fee for that. Then I tried to change my appointment several days out when I had more issues. The day of my massage, I ended up in the hospital for emergency surgery. I paid almost two hundred dollars for nothing. In addition, there’s no way to communicate with the therapist before the session to even prepare them for what they are walking into. The worst.

Great Service This was a great experience. I was staying at a hotel in Miami and after a super stressful day dealing with business matters, all I could dream of was a deep tissue massage. Bigtoe came to the rescue! My masseuse was nice, punctual and super skillful. I visit Miami at least once a month and can imagine myself being one of their regulars.