Pat Mickle
GBI stopped using TradingView over 9… I stopped using TradingView over 9 months ago. Cancelled my subscription and am still being charged. I finally reached a guy in support. He was rather rude, made my complaint and asked them to stop charging me. I am still being charged and now the phone number is not available. Very frustrating. Customer service is non-existent. Beware
mike khodabakhshi
GBI have the top level subscription for… I have the top level subscription for tradingview.. I'm having an issue with renko and have contacted the support person assigned to my account. It's been over 3 weeks I opened ticket and exactly 10 days since I last heard from him. It's fairly sad for a company who charges so much and has so many clients to put their clients at the mercy of one person. No one else you can call, complain or escalate. If this person is not being helpful either intentionally or unintentionally you're stuck. I'm going to dispute the charge due to lack of support.
John C
RONot recommend They are all in on marketing and keeping you as a client with discounts up to 50% but their platform on futures is having big connectivity issues and SL, TP placement. To me looks like a company who is much more interesting in selling you than provide good, quality services. I personally don't recommend it for futures trading.
Sander vdl
CWHorrible customer service. Horrible customer service. Tried to open up a support ticket, Received 'Error, report could not be send due to a server error' Refreshed page a coulple of times. Tried another browser No possible way to open up a support ticket. I made a screenshot of the error and my question and send it by mail. The answer on the email was: "We don't provide support via email. Please open a support ticket from the website." Great job t.v. !
ETTAYYEBI Hamid
MAHorrible. Horrible. I was banned because of a few phrases I used in the ideas. When I asked customer service and explained to him the phrases are not for ads he said he can do nothing. So, now I ended up with 1-year subscription that I cannot share, comment, or do anything on the platform. This is a clear theft. I'll never renew the premium subscription and obviously I can't ask for a refund.