I purchased some silver coins and gold I purchased some silver coins - not big purchases, but couple $3000 dollars. Recently purchased 1 oz. Gold for $1286.15. ( that what showed on check out). Good deal $10 above price of gold. When my reciept came up it was $1335 32, $50.00 higher. Called company, insisted that was my cost. Would not adjust - possibly because I wasn't his customer. My representative was on vacation- (didn't believe that). He wouldnt help me and brushed me off saying " Have a Blessed day" with attitude and hung up on me! This is not a customer service company. Bob - Cherry Hill, NJ

Don't be swayed by the Haters I've placed several orders and USGB delivers exactly what I'd ordered. The quality exceeded my expectations. One might pay a little more here, but there is a silver lining to that. USGB maintains a database of all your purchases and their policy is to buy back your metals hassle free. No need to run around everywhere trying get the best price for your precious metals. They've totally got your back. USGB assigns you a dedicated account representative. My account representative Nathan calls me back promptly, is knowledgeable, and takes his time to find the best investment based on your budget. Some complain of slow delivery. Seriously? My orders have been discreetly packaged and I don't mind waiting knowing USGB wants to insure everything is right. Patience is a virtue folks. Again, Ignore those Haters, give USGB a chance.

This company has real issues with…Communications This company has real issues with communications online so you can’t check on orders. They don’t return calls, now their phone lines are down. I did receive my order so it’s not they didn’t deliver but I had a terrible time checking on my order. Like I said, I could never access my account to check on my order.

Good quality Silver American Eagles Purchased 20 1oz Silver American Eagles. Good quality coins arrived in US Mint plastic coin holder. Very well packaged in shipping container. Very satisfied with purchase. Would buy from this merchant again.

I placed an order over a month ago and… I placed an order over a month ago and still haven’t received anything! There website shows nothing and the customer service department says all online dealers are out, which is far from the truth! I did get an email today showing it will be another month! I tried to get my money back and of course they don’t do that! Super disappointed with this company and definitely would not recommend to anyone.