It's the new America It's the new America, where quality customer service is a thing of the past. No accountability, no cares, no social responsibility, excuses galore. Ordered a tube of silver coins, a couple of days later....CANCELLED. What a disappointment but par for course now in the new America. No offer to supplement, sad excuse of some data glitch. You can tell 3 people care: No Bod Eee!!

Good quality Silver American Eagles Purchased 20 1oz Silver American Eagles. Good quality coins arrived in US Mint plastic coin holder. Very well packaged in shipping container. Very satisfied with purchase. Would buy from this merchant again.

Don't be swayed by the Haters I've placed several orders and USGB delivers exactly what I'd ordered. The quality exceeded my expectations. One might pay a little more here, but there is a silver lining to that. USGB maintains a database of all your purchases and their policy is to buy back your metals hassle free. No need to run around everywhere trying get the best price for your precious metals. They've totally got your back. USGB assigns you a dedicated account representative. My account representative Nathan calls me back promptly, is knowledgeable, and takes his time to find the best investment based on your budget. Some complain of slow delivery. Seriously? My orders have been discreetly packaged and I don't mind waiting knowing USGB wants to insure everything is right. Patience is a virtue folks. Again, Ignore those Haters, give USGB a chance.

They won't make their mistake right ! I ordered two 1ounce gold bars and was sent and charged for 4 1 ounce gold bars. The bars packaging was damaged and unsealed. U S Gold Bureau admitted their mistake - it is all on a recorded line - and agreed to make it right, but they have since ghosted me for a month. Unfortunately they cannot be trusted if they make a mistake. Buy from another vendor.

I placed an order over a month ago and… I placed an order over a month ago and still haven’t received anything! There website shows nothing and the customer service department says all online dealers are out, which is far from the truth! I did get an email today showing it will be another month! I tried to get my money back and of course they don’t do that! Super disappointed with this company and definitely would not recommend to anyone.