I loved using Lulu I loved using Lulu. The process was very easy and the site is user friendly. Their pricing is very affordable and I was very happy with the printed copies of my books

Publishing to People Lulu brings publishing to people with ease of access, timely turnaround and quality of the printed product.

Global distribution concerns There is nothing to say about the printing. I ordered a lot of books, they were all perfectly printed. My big concern is they policy about prices and global distribution. We have to buy very expensive sample proof copies before they be approved for global distribution. After having made the full payment, every single time something went wrong. Once it is because you did not put the author's name in the cover, and other time is because of the trimm size or because you did not put the ISBN# in the copyright page and so on... I already spent hundreds of dollars for nothing. I am thinking seriously to close my account.

Poor customer service to EU A terrible company that although their customer service replies quickly to the emails, they never offer a solution. I do not recommend this company if buying from the European Union. They do not offer the service that you hire and pay and then, they try to make you pay extra fees appart from the customs. Definitely, not a company to trust.

The production in quality of my book is excellent! The production in quality of my book is perfect! The shipping could be improved by shipping UPS closer to Burlington, North Carolina. For example, to Whitsett, or Greensboro, North Carolina, versus Butner. When you ship to Butner, it adds two days to the delivery.