Ash Patterson
CACustomer Service Joyce in customer service was so helpful when it came to having to cancel my upcoming stays due to a broken ankle. She was very responsive and I feel like she did everything in her power to get me sorted out with the two residences I was planning to stay at. She was an absolute lifesaver in this situation, and I will definitely be rebooking with Coliving.com once I am able to travel again.
Ann
CZColiving.com is great! Coliving.com has made finding reliable tenants quick and easy. Their platform is user-friendly, and their support is top-notch. Highly recommend! :)
Chris
GBThere is no customer service 1st booking - their website said cleaning was included, it wasn't. I had to battle with the host during my stay. There was no support from them. 2nd booking, I asked a question to a host and they charged me for a booking without consent. They wouldn't refund me in full and wanted to take a transaction fee (simply pointing to their terms). My credit card had to step-in and raise a dispute. Then suddenly they were able to refund me. They all do not comply with UK data laws and refused to comply with my SAR. 3rd and final time - made a booking, the host added a random £300 membership fee AFTER the booking. Asked for help - was ignored. Do not use this platform, there is no support, no help when things go wrong. Chatbots are useless and support appears offshore with generic response sand very little tooling. They don't understand the laws that apply to them.
Aileen Molloy
IEAna Cristina Lambert was just so kind Ana Cristina Lambert was just so kind, responsive, helpful. I was so stressed out due to a very uncomfortable situation at a... Really a terrible "coliving" lodge. The owner literally joked about it being like "The Shining" because it's so remote and there was no one else there. Owner doesn't even stay. Ah. It was so stressful after a while. Anyway, Ana was just such a saviour for me. To have someone to listen to me and provide support, it was truly invaluable. I really appreciate the help and support I received.
Rhys Harris
CYEasy to use platform to find reliable coliving spaces Had an excellent experience in Italy thanks to finding a coliving space on coliving.com. The booking was smooth, I was able to speak to the host and ask questions easily. Have used this website multiple times now, and always trust it to find reliable and exciting coliving spaces.