ExpertChat

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2.25
Based on 20 Reviews

5

30.00%

4

0.00%

3

0.00%

2

5.00%

1

65.00%
About ExpertChat

ExpertChat is a math-solving and learning platform. It provides you with step-by-step solutions to any math task in a flash and comprehensive help from real-person math experts in online chat 24/7.

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Samantha Gallant
CA

SCAM I did the free trial twice. The second time the answers I recieved were not all correct, I sent an email to cancel and heard nothing. Then I get charged $99 dollars, so I reached out and was denied a refund but they happily cancelled my subscription. When I asked how long my account would be active I was told just over 30 days!! 99$ a month that is insane! EDIT: what a condescending reply, not surprised because that's how each representative I spoke with was as well, as I've stated I reached out to cancel during my trial, so because no one bothered to reply in time that's my fault? In order to cancel you have to send a request to the support team so you are at their mercy. Perhaps add a cancel subscription button where you can do it yourself? Then people wouldn't feel unfairly charged.

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Erika Rae
GB

This company is a total scam This company is a total scam. Great premise of an idea, looks like you just have to buy credits to use their service, pay as you go, but then hidden on their website, when you click to pay your $1.99 are "terms" where they charge you $74 if you don't cancel your "3 day trial" within 24 hours. However, you don't see these terms until you email them to ask why they charged you, and then the support lets you know that they didn't charge you and there's no subscription to your email and they don't know what you're talking about and then the head scammer gets on and says they aren't refunding you and didn't you see the fine print and terms and conditions and says they emailed you the information even though they didn't send anything and they don't even have anything connected to my email. Super friggin scammy.

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Amna Kazim
CA

Honestly it was taking too long to… Honestly it was taking too long to answer my questions and now I want to cancel my subscription 😭 and their reply is wrong. U guys didn’t help at allπŸ’€ But ight πŸ˜‚πŸ˜‚πŸ˜‚

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jay ho
KR

They are complete frauds They are complete frauds. Despite not using their service, they charged me over $300 for three months. They did not provide any information about the subscription fee every month. I will proceed with a lawsuit along with a complaint through the EU anti fraud office. If anyone wants to join me in the lawsuit, please send me an email. As a lawyer, I will definitely sue this company within March and get refund. And they're still lying in the comments. I've never been informed of any costs in advance. Will definitely punish these scammers located in Cyprus.

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strawberrliz
AU

DONT BELIEVE THIS SCAM DONT BELIEVE THIS SCAM COMPANY EVEN THEY HAVE SOME GOOD REVIEWS HERE PRETTY MUCH ARE MADE UP πŸ’― THEY WILL TRY AND TRY TO TAKE MONEY OUT FROM YOU DONT YOU EVER FALL. They charge me $114aud nov 7 2023 then another kne $114 aud nov 13 2023 can you believe that im still trying to ask help from my bank i know theyll refund me but such a waste of time and effort. HEY EXPERT CHAT TEAM STOP SCAMMING PEOPLE I WISH YOU WILL GET 20 times the amount of frustration and money they took from innocent people!

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