Lease Renewal Paul did a good job getting the lease renewal completed quickly. Thanks Paul! I would hope though that this process would be more automatic/ initiated by Poplarhomes rather than the owner having to reach out to move the process along. I was told this was supposed to be done within the 90 period before lease expires but No one reached out to me. I had to contact Poplarhomes myself.

They manage the home we lease They manage the home we lease. Require home warrant we can barely get anythng fixed timely bc home warranty also uses 3rf party so ur going through 3 third parties to get anything done. Ive bedn without ac after deemed emergency for 3 days and not even close to getting it repaired in 120 temps heat advisory they expect me just be patient when inside my house with portable ac and windows unit its 85-90 degrees. Their numbers aren’t working and the california numbers say no one available. They ignore emails say they will call back and don’t and if they do end before one ring finishes

NO REFUND FOR YOU! We vacated our apartment on the 19th day of the month but Poplar collected from their auto-pay the entire month's rent. I contacted them and they promised that the excess rent we paid will be refunded. When no refund came, I started calling them. Each time they responded that someone will get in touch but no return calls ever came. I also sent emails but no response. DO NOT EVER RENT AN APARTMENT MANAGED BY POPLAR!

Trash Company and Service Same as everyone else. cannot get a response. They confirmed rent increase in November but somehow collected incorrect rent for 3 months. No one wants to pay me the back rent. Breach of contract.

Ben in Poplar Homes Accounting Does An Outstanding Job Ben in Poplar Homes Accounting does an outstanding job! He responds quickly and thoroughly and follows through to make sure his clients receive the type of service that they expect. As an example of how Ben responds, last month I was very critical of how Poplar Homes handled the rent transfer payment and told Ben I expected to receive this payment in 5 days or less. This month, with Ben’s follow through, the payment was received in two days! That’s great service, Thank you Ben!