
EARL
GBthe problem with tbs is that they will… the problem with tbs is that they will come back and hit you with chargebacks for loads you did over a year ago so basically end of day you are working for minus. They expect you to send in paperwork within 30 days but then they take forever to invoice. You will be out of business eventually the way they handle invoice collections. TBS is a nightmare. Now they are putting my money in escrow reserve. This company is in breach of contract. tbs takes forever to process charge backs, so thinking you made money, one year down the road they will deduct. better work without factoring company, just request quick pay from companies.

DR
GBNancy was extremely helpful in going… Nancy was extremely helpful in going the extra distance to write up and provide an explanation to navigate through our account’s Purchase Report Summary from TBS. We been with TBS 6 yrs. and all our experiences has exceeded our expectations. The services provided by TBS is second to none. TBS comes highly recommended. Thank you TBS for your excellent service. DR

J&Bs
GBGood luck This company has potential. Started off fine, if they would actually look at the paperwork submitted we could have avoided so many issues. Also, the lack of communication when there is a problem is horrendous.. good luck if you choose to deal with them.

John
GBBeen with TBS Factoring since 2004 Been with TBS Factoring since 2004, and the last two years have been horrible. Customer service can't seem to keep up. I have no idea who my account rep is, they change so much. The biggest problem I'm having is the over billing the broker and over paying my account, and by the time I check my bank account at the end of the week, it's to late to correct. Now the chargebacks! 10% to 25% of your factored loads. That hurts when you start balancing your bank account. This year I have had over $12k in charge backs. Here we go again with the over billing the broker and over paying my account. I know that I double check my Exhibit B before I submit it, whom ever processing paperwork is Incompetent or haven't been trained well...I'm giving them the opportunity to get this corrected or it time to move to another Factoring Service. They keep me in a financial situation.

Wayne Christophe
GBI've been with the company for 3 years… I've been with the company for 3 years and they're by far the worst company I've ever delt with. You can submit a load Friday at 1am and still won't get processed until Monday. They lie and say they're waiting on the broker but that's a lie. I've had brokers blind copy me on the email verifying the load was drop off. I tried to factor with another company they mad it so hard I ended up just staying. I'm definitely regretting that. They've gotten to big and don't know how to keep their customer satisfied with them.