Ralph Affleck
GBDouble raise for Megan First time I called Altimetry. Although I signed up yesterday, I had not received anything via the emails yet, which is almost automatic with other companies, so had to call Altimetry to find why I hadn't received anything. Megan Bennett assisted me in finding Joel Litman's 'Hidden Alpha' reports, etc. which I had signed up for. She was very understanding of my plight and had me sign into the Altimetry site which gave me everything I was looking for. I am now one happy camper. She speaks English, very clear voice, understands what you are saying and is VERY pleasing to talk. Really, I do. She's a good representative of your company and I recommend her for a double raise.
Jack D
GBA step ahead?? I called today after watching the video on SynBio. I already have the Hidden Alpha subscription, and wanted to make sure I would get the special reports. Megan Bennett helped me quite a bit. She explained that the reports are already available to me but I was just a day ahead of them being available online. She was both pleasant and helpful. When she told me she was relatively new to your company, I was pleasantly surprised. She certainly knows how to provide excellent customer service! Kudos to Megan.
Jackson Grantham
GBDecember 6 presentation problems December 6, 2023, 11:32 pm ( east coast time) Dear Altimetry… I just finished watching the two hour joint presentation by chaikin and altimetry. The moderator said the offer would be open until midnight. After the long presentation I took time to eat dinner (I live in California), thinking I had plenty of time to respond to their offer. At 8 pm my time (11 pm east coast time, still one hour until midnight) I tried to log in to the web site shown several times during the presentation and found that it does not exist (try it yourself). I did find another web site showing chaikin, so clicked on that one. It showed content by the joint presenters that appeared to relate to this evening’s presentation, but with big letters saying the offer had expired. This was at 11: 08 pm, east coast time. I am so upset by these failures that I have no confidence in the offer that I missed out on. I just thought you would like to know about them. Jackson Grantham
Charles Bohon
GBMeghan Bennett was a delight Meghan Bennett was a delight. She made me feel comfortable and answered all of my questions succinctly and professionally. She led me through parts of the program and how to navigate it. Was very helpful. I am almost sad I don't have more questions so she can help me more. Also, just so you don't think this is some lonely guy needing to talk on the phone I am 71 yo and happily married
Donna P
GB"glitch" fixed I had experienced a "glitch" in the system that prevented me from seeing the Altimeter. After working with Meg B. for several days, she was able to get IT to get it fixed. I want to say that Meg B. was awesome from the start, she kept emailing me with status and always answered my questions. This was top rate customer service from Meg B.