Just incompetent UPDATE It's not a RIPOFF SCAM as I originally posted but it is incompetence. BTW they changed their original reply and now claim my account was engaged in fraud and is therefore suspended. None of it is true. They never suspended my account, and also the email they claim they have sent about it - I don't know to whom did they send it to but it wasn't to me. The whole thing was a mess, and the only issue was missing BTC. Their reply is as written for someone else. It implies fraud, suspended account, and email exchange, none of which ever happened. They're either too caught up in the digital crypto world and as a result suffer from lack of the most basic communication skills, or they're just generally severely incompetent. Whatever it is I hope they get their act together. RIPOFF SCAM !!! BTC was sent to my redeeempay address over 36 hours ago and atm it has 233 confirmations on the blockchain, but they're giving me the runaround claiming they can't seem to find the amount and that they have to verify the BTC was received. I guess transaction hash showing over 200 confirmations (and counting) just doesn't cut it for these guys. Best case scenario - they're just incompetent. Either way - stay away. Save your money. You're welcome.

Your KYC verification through civic was… Your KYC verification through civic was very poor. After submitting all required documentation it's been 3 days now and I'm yet to get verified. Same applies to 3 of my friends I referred to Redeeem. I've contacted the civic customer service support and they claimed the process can take up to 4 business days to get verified. Sound ridiculous to me. It's been over a month now, one of my friends i referred has not been verified after submitting all required documents. My case was supposed to be different because I was asked to verify my identity because my driver's license on file has expired. I uploaded my updated license and it's been 3 days now with no update..

Redeeem.com shot the web service down… Redeeem.com shot the web service down and stoles all of my bitcoins that was in my wallet in the scammer website

Walmart.com shut down Walmart.com completely shut down my account after I used several gift cards purchased from Redeeem. I lost about $120 on these two cards. After some back and forth calling Walmart, I was told I must bring the original receipts and physical gift cards to a Walmart shop to get my money back. I asked Redeeem if they are able to help me on this and they said they are not capable of sending the physical cards and receipts to me. They are sorry for my loss but there's nothing they would do.

Very Easy and Straightforward to Use for Selling Gift Cards Selling my gift card through Redeeem was much easier than thought. The sign up process was very straightforward and since I travel quite a bit, being able to use WhatsApp to receive a verification code was great. Before selling your gift card, just be sure to have all your payment information ready, as well as receipts for purchase (also works with e-codes if it was a digital card). Highly recommend for the holidays!