Good, honest company… The most stream-lined refinance I have ever done. Nick was very responsive when I requested rates (very competitive), cash back scenarios, etc. We had a small hiccup on our end but Visio worked diligently to resolve and still close our loan timely. Highly recommend Visio Lending, we will definitely use them again, we are so grateful!

John Mele's impeccable customer service My rep is John Mele, he's responsive, efficient, and will advocate for my clients. I have done multiple deals with John and he's shown constant commitment to making sure my deal is handled properly and prompt.

Tracey Gordon is my account executive… Tracey Gordon is my account executive and I must say that I have never met anyone that works harder to get loans closed then him. He is thoughtful,creative and always willing to take my calls. He is extremely knowledgeable about Visio products and procedures which helps me and my team navigate our business smoother and more efficient.

Unorganized Processes Alot of miscommunication on the loans with the servicers.. frequently enforcing forced placed insurance on the loans when not applicable. Mortgage payment increases do to errors. Hard to reach or ineffective when finally reaching them to resolve issues.. almost impossible to reach claims department when claim issues arise. Errors with Closing agents prolonging funding. Not to mention the loans are VERY expensive..

Mo Bean gets it... Mo has been a tremendous help to my business needs. I've dealt with people who either give generic yes or no responses to what can or can't be done. Mo exceeded my expectations based on prior dealings with people in the mortgage industry by understanding my questions and needs, and providing options and/or possible solutions without beating around the bush. I felt she was more concerned for my business needs, and not how she could benefit. Thanks Mo!