DCS
GBNot simple or straight-forward My entire experience was challenging and their lack of who's on first made it hard to navigate. Everything from contracting to insurance policy coverage to getting real numbers to know what I needed to bring to closing was simple hard. The entire back and forth took over 2 months for something that should have taken weeks. There internal processes need MUCH improvement.
Andy
GBOne of the best I had an issue with my appraisal. Dana and her team did what no other lender would do- assessed the asset in-depth, forestall the closing and make it all happen. The process was quick, efficient, and professional. You really can’t go wrong with RCN; they've gone above and beyond with sincerity, professionalism, and a strong work ethic. It's hard to imagine working with anyone else from here on out. Thank you Dana, Carol-ann, RCN!!
Kirk Johnson
GBI would stay far away from this… I would stay far away from this company. Last week, I signed up to do a cash out refinance loan. Everything was going great until I sent my file to underwriting. The CEO of the company reviewed my file and decided to cancel because of the location of the property? Prior to me submitting my file, I asked about this specific location (with emails to prove it) and received the green-light that the loan stipulations would remain the same. They decided to cancel at the last minute without giving me any explanation. You've been warned!
Anthony C
GBTrust Eileen with your business I had a great experience working with Eileen Mazza @ RCN. I've worked with a number of commercial Loan Officers, both as an investor and a Real Estate agent. Eileen puts them all to shame with her work ethic and phenomenal communication. I won't be taking my business anywhere else now that I've been fortunate enough to close a fairly complicated transaction with Eileen.
Mark Hewitt
GBWorst Lending Experience! If you are looking for no communication, always on vacation, slow as can be responses or no responses, then you have come to the right lender. Having been in the real estate industry for years I have never seen anything like it. What a shame!