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PKNYC user dominion -
Nicolas Francken
ARDo not use GrabrFi This company froze my account without prior notice. The email they sent said, "We have reviewed your application, and unfortunately, it was not approved. We're sorry we cannot onboard you as a customer". My account had money in it, and I've been using it for a month. How can my account not be approved if you let me transfer funds into it?! After calling them five times, they said that they may have "detected suspicious movements". I literally transferred two salaries. Now I have to wait for them to "check and verify in the next 5 business days", so I DON'T HAVE MONEY TO USE BECAUSE IT WAS ALL IN THAT ACCOUNT. Basically, they don't seem to care about their customers. This is what a company SHOULD NOT DO; they should focus on delivering the best experience to their customers, not the worst. Additionally, their support team provided super unprofessional answers, not helpful at all. I wouldn't use GrabrFi ever again. I hope they give me my money back.