Staccato Lowe
GBA+ Customer service experience The representative that helped me was courteous, polite, and professional. I really appreciate the way she handled my situation. She helped me to realize that I had made a mistake. Thanks for the excellent customer service that I received. Top notch in my book.! 😀
U.t. Jones
GBDamage Card Replacement I called to ask why my replacement card hadn't arrived. Rep was friendly and courteous. Rep assured me that I would receive my card soon and credit back the expedite fee that was charged for mailing out card, since it was past the three business days.
Marshall Madden
GBDO NOT TAKE THIS CARD IF YOU VLUE YOUR… DO NOT TAKE THIS CARD IF YOU VALUE YOUR CREDIT. This company is a complete predatory scam. All of their CSRs are overseas, untrained and have no authority.
Viola Summers
GBhad a conversation last month with one… had a conversation last month with one of your representatives, making it sound like I would not have a late fee for next month that I will be credited. She neglected to tell me where that money was being credited to which was towards the “balance”. It’s very sneaky and deceiving. I can’t wait to pay the balance off to close this credit card. And if there are something I can write a review so I can warm people about your company about these late fees I will. So if I am a day late on my billing cycle that month, I will be charged a late fee. Next billing cycle I will still be charged and punished a late fee for being late last month. That is wrong. It is a rip off you’re making money off of that from middle class people.
Tom
GBIf you can stay away from this card… If you can stay away from this card high yearly fees monthly charges and they will send u stuff in mail for credit limit increases when you call them they say nothing about it company us a joke everyone you talk to has a middle eastern voice like i said if you have to have a card ok if not stay far away