Damage Card Replacement I called to ask why my replacement card hadn't arrived. Rep was friendly and courteous. Rep assured me that I would receive my card soon and credit back the expedite fee that was charged for mailing out card, since it was past the three business days.

Fraud Alert I received a fraud alert concerning a purchase from London! I called Customer Service and from the initial text message of the fraud alert to the call to Customer Service man they were on it!!! Customer Service reps were attentive and patient! I was able to understand them speaking English! They solved my issue in less than 3 mins... Thanks to you all!

I had charges on my account that I did… I had charges on my account that I did not make. I have not been looking at my monthly statements, but when I did I found out that I was constantly being charged by a company that I have never used. They listen to my situation, they told me they was sending the paperwork out for me to fill out, an in the future that I need to start looking at my statements, which is true. The customers service that help me was very helpful, and I thank them for their help.

If you can stay away from this card… If you can stay away from this card high yearly fees monthly charges and they will send u stuff in mail for credit limit increases when you call them they say nothing about it company us a joke everyone you talk to has a middle eastern voice like i said if you have to have a card ok if not stay far away

A+ Customer service experience The representative that helped me was courteous, polite, and professional. I really appreciate the way she handled my situation. She helped me to realize that I had made a mistake. Thanks for the excellent customer service that I received. Top notch in my book.! 😀