A simple and easy way to switch companies I was able to complete setting up my account in about 10 minutes, and get the advertised rate that I was interested in. The staff member I spoke with was polite, helpful and efficient. I would recommend this company based on my experience so far. 1209215

Great people made it easy to switch We wanted a change and every department was so helpful and explained in detail exactly what all the charges would be. They took the time to listen and anwer all my questions. They stand by their product.

I didn't receive the statement and bill and repersentives were helpful. 1132054 I never received my bill, statement or contract form, anything after sign up for Just Energy until a day I receive disconnetion notice with some fine in mail regarding I didn't pay bill, so the electricity will be disconneted. I contacted the customer service and explain the issue. They kept telling me that the statement is sent out, and monthly bill was sent out via email as request. But I searched my junk list and inbox, found nothing from Just Energy. They even got name wrong, I guess that is why I didn't receive the emails and mails. The customer serivice eps insisted that I should be responsible for the late fee plus diconnect notice fee. The overall experience with them were very unpleasant and unprofessional.

Outstanding customer service! I would recommend Just Energy to my friends and family. They always are available if you have questions, concerns or just want to compare there rates with other electric companies in the area they service. 1142883

just electric gives me the control and independence i need i live in a large undt JUST ELECTRIC ALLOWS me to monitor and control and manage my electricity monthly... NO MORE GUESSING. 1105487