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GBIt really does work but there's no customer service for help I appreciate the ease of setting up both the credit builder account and the credit card, it really did help. And normally things run smoothly. But when something does go wrong it is incredibly difficult to get help, no one answers messenger, no one is available on chat, no emsil, and forget getting a human on the phone.
Rowena Kanuha
GBAll by my Self❤️. Self made it easy by reminding me when… Self made it easy by reminding me when my payments were due and also when. Payment was made, such a great team it was so easy and I get to benefit from this with better credit and a reward at the end of the rainbow❣️🙏🏽
Liz Hare
GBDo not expect any level of customer… Do not expect any level of customer service. Zero confidence that if I need help in the future you will be of any help. Got bounced around and then basically made a suggestion that might solve the problem. Don't offshore your customer service. Someone reading from a script who isn't empowered to do anything and isn't adequately trained to problem solve isn't service.
LaShai Thomas
GBI loved the fact that I was reminded… I loved the fact that I was reminded every month when payment was due so I would always be on time. This is an awesome program to assist with rebuilding your credit.
Sarah Marguerite Potter
GBIf I could leave zero I would If I could leave zero I would, I had an account and it didn’t do anything to help my credit. It has since remained with an “unpaid” balance for over 2 years, contacts to customer service is garbage, they just confirm the account is closed. I have been on hold for over an hour to speak with someone to have it removed, I’ve disputed it to the credit reporting agencies. DON’T USE THIS COMPANY!